Contact centres

Contact centres are at the heart of our success.

They enable us to provide you with exceptional, value-added insurance products and superior service.

Our three contact centres, located in Mississauga, Ont., Laval, Que., and St. John's, N.L. are staffed with 200 Licensed Insurance Representatives (LIRs) who receive more than 10,250 calls each week.

LIRs are not telemarketers

LIRs are licensed insurance professionals, trained in insurance and client service. They provide the highest level of service available anywhere. At least 80 per cent of calls are answered within 60 seconds.

LIRs will provide an auto and home quote in minutes and help you select the right insurance coverage. Afterwards, call them with any questions you may have or to make changes to your policy.

Ready to take your call

Speak with an LIR today. Call us at 1-800-387-1963.

Or visit our Contact Us page for other ways to get in touch with us.