You take many safety precautions when you’re on the road, from using seat belts properly to maintaining your engine and tires to keeping a safe distance from the vehicle in front of you. But what if the unexpected happens?

Count on The Co-operators

For starters, you can count on OneStep™ 24/7 claims service. Our claims staff can provide immediate assistance by sending emergency services, arranging for transportation and temporary accommodation, and contacting your family for you. In fact, we can start processing your claim right away.

While you’re at the scene of the accident …

Try to gather as much information as possible, including: 

• Accident date, time and location 
• Description of accident 
• List of damages and injuries 
• Names of police officers and tow truck drivers on the scene 
• Information about the other driver (name, address, license number and insurance policy number) 
• Vehicle details 
• Names and contact information of witnesses.

Call us anytime

We know that accidents don’t always happen during office hours, so you can call OneStep at 1-800-387-1963 anytime.

OneStep™, used under license from Co-operators General Insurance Company.