Making an auto or home claim has never been easier, or faster. Call OneStep™
24 hours a day, 7 days a week at  1-800-387-1963.

Auto claims

When you call OneStep™ to make an auto claim, have the following information ready:

• Your policy number
• The investigating officer/fire department's name, badge number and occurrence number
• Information about the other party (or parties) involved in the accident including:
  • driver name(s),
  • each driver's insurance company name and policy number,
  • driver's license number(s),
  • type(s) of vehicle(s) involved,
  • plate number(s),
  • location of each vehicle,
  • passenger name(s)
• Name(s) of any witness(es)
• Details of any charges

Home claims

When you call OneStep™ to make a home claim, have the following information ready:

• Your policy number
• Police report number in case of theft
• Any documentation that may help establish the value of your loss (e.g., appraisals, bill of sale, photos)

Call toll-free

Call OneStep™ at  1-800-387-1963 — 24 hours a day, 7 days a week.

Learn more

For more information about making claims and what to do when an accident happens, see:

• Claims Service — The OneStep™ Avantage
• Claims Guarantee
• At the scene
• FAQs